User Account Setup Help
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This page collects personal identification information about the user as well as information about the provider the user works for. The information will be used to set up a new account for this user. This page can also be used to make changes to the personal identification information and to update the providers this user is associated with once the account is set up.
Section 1, please fill in the fields with the name, date of birth, address and phone number of the person requesting the account set up. Select the program and role the user and organization is authorized for. Note: HPE providers must create separate accounts for their All Kids/MPE or CountyCare role.
Section 2, please enter a personal user name and password. Note that passwords must be 8 to 16 characters long. To create a secure password, you must use at least one capital letter and at least one number. Passwords are case sensitive. Select and answer the secret questions that will be used to help you recover your user name and password, should you forget them. If you cannot remember the answers to your secret questions, you will need to create a new user account.
Section 3, please fill in the Provider number assigned to the organization you work for. If you work for more than one organization, use the add button to enter additional provider numbers. You must enter at least one provider number to continue with the account set up process. If you are an HPE provider, enter the HPE provider number you were assigned after you completed HPE Certification.
Click the 'Submit' button to save your information and go to the Account Setup Confirmation Page.
The State's Global Security Administration will need to approve your account if you are your organization's Agency Security Administrator (ASA). Regular users will need to be approved by their organization's Agency Security Administrator.
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